Contact

Need Help? We’re Here for You!

Got a question, issue, or just need a hand? Our support team is ready to help through any of these channels:

📧 Email Us: support@yourcompany.com – We aim to respond within 24 hours.
💬 WhatsApp Chat: Start a Conversation – Quick answers, right at your fingertips.
📦 Returns Centre: Click here to start a return – Simple, hassle-free process.

Common Questions

1

What is the Warranty Period on My Item?

All our products come with a 12-month warranty from the date of purchase.
If your item has developed a fault during this period, please contact a member of our team for support.

2

How can I return An item

Simply click on our Returns Portal, enter your order number, and follow the on-screen steps. You’ll then receive a returns label and full instructions by email. If you have any issues with this please reach out to out team.

3

How Long Will It Take To Process My Refund?

Refunds are typically processed within 5–10 business days after we receive and inspect your return. Your payment will be refunded to your original payment method.

4

What Payment methods Do You Accept?

We accept the following payment methods:

  • Credit/Debit Cards: American Express, Mastercard, Visa
  • PayPal
  • Klarna
  • Apple Pay
  • Google Pay
5

Where Do You Ship To

We currently ship to addresses within the UK only.

6

Are your Items Genuine?

Yes. All our products are 100% genuine and sourced directly from authorised distributors or the manufacturers.

7

Where Is Your Company Based?

Our company is based in Cheshire, UK, and we have been in business for 10 years. All orders are processed and shipped directly from our Cheshire location.

Our Address
Unit 7 Kingfisher Court
Denton Drive
Northwich
CW9 7TT